Purchases are made securely through PayPal. Upon completion of payment, you will be sent an email with an encrypted download link. By clicking on this link you can download your file(s). Alternately, you may log into your account page to download your file(s).
All downloads are given unlimited attempts to download and the links will not expire. You can log into your account page at any time to re-download your files.
Be sure to save your file to your computer, CD or flash drive the very first time you download/open it!
Our products are digital downloads so there are NO RETURNS OR REFUNDS after successful payment and download.
1. Within 2 days of placing your digital download order through our online store, you may request a refund for any digital product that has not yet been downloaded. This will be verified through our database. Please note: ANY attempt at downloading (whether successful or not) registers as a download attempt.
2. We will refund your payment for any product file that has been confirmed to be corrupted by our servers or is incompatible with your system and we are unable to provide you with an uncorrupted or compatible version.
Your satisfaction with your purchase is my priority. If you are having technical difficulties downloading or opening a pattern file, please contact me at firstname.lastname@example.org so I may assist you.